Many years ago I learned to throw perfectly centered pots. Now, I believe some of my best pots are thrown without being perfectly centered or are deliberately knocked off center after being centered—thus the name, Off Center Clay. A good pot is every bit as expressive as the best painting or sculpture, plus functional ceramic art appeals to the sense of touch more than any other art form—a hot cup of tea in your hand, a cup of coffee to your lips.
Please take a minute to check out the policies below and let me know if you have any questions. Thanks for shopping at Off Center Clay!
I accept Paypal, credit cards, Apple Pay, Google Wallet, etc.
Pottery is heavy and fragile so shipping is always expensive. I use 200# test boxes, lots of foam and bubble wrap, double-box when necessary and take the time to pack so that you don't get a box full of shards. FREE SHIPPING for all orders over $35 and an upgrade to Priority Mail.
I ship next business day (usually including Saturday).
I ship Internationally to many countries. I do not ship to some countries where I've had problems with delivery, customs, or insurance, or other retailers have reported problems with lost shipments (such as Italy, Russia, and Brazil). Internationally I ship Priority Mail International and Priority Mail Express International.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
But please contact me if you have any problems with your order.
Customer Satisfaction Guarantee: If, for any reason, you are not happy with your purchase, return the pottery (undamaged, carefully packed and insured) within 10 days of receipt for a full refund of the purchase price. Shipping is not refunded.
Shipping both ways is refunded if the problem is caused by a mistake on my part or a defect in the pottery. Again, it must be returned within 10 days of receipt (You have 10 days to ship it back. It may take 15 or so days for us to receive it.)
If the pottery arrives damaged due to shipping, put the pottery back in the box packed the way it was before you opened it and contact me so that I can file a claim with the USPS or UPS.
I don't share any customer info with anyone.
I do use your email address to send out one or two emails a year about sales. When you get one you can tell me to delete your email address or you can tell me to delete your email address when you place an order.